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Support

How can we help?

Find a quick answer below, or send us a message. We reply by email, usually within one business day.

How buying works

Add to cart, enter your name and Gmail, pay with Whish, reply with your receipt, and receive your template by email.

Built-in guidance

Every template includes a step-by-step setup guide, plus video guides to follow along.

We reply by email

Use the form below and we will answer to the email you give us, usually within one business day.

FAQ

Frequently asked questions

You could, but it would take you longer and cost more in AI credits. A Templovo template is a business in a box, not just an information website: checkout, file delivery, an admin dashboard, a blog and every email are already built and tested. You add your products and go live.

Shopify is a good and popular choice, but most small businesses end up paying for many add-ons they never use. A small business only needs a handful of key features. Our templates are lightweight and built on tools chosen to keep your costs as low as possible, so you are not paying a monthly platform fee.

No bank account or card is needed. Add a template to your cart, enter your name and Gmail, and we email you our Whish Money payment details. Whish is quick to set up from its mobile app. Pay, then reply to that email with a screenshot of your receipt. Whish is the only payment method we accept for now.

As soon as we verify your payment receipt, your template is emailed to you as a zip file. We check payments throughout the day.

Every template includes a built-in setup guide that walks you through everything step by step. We also offer video guides and Gmail support. If you would rather not do it yourself at all, add the 72-hour setup service.

It is an optional $400 service where we customize your chosen template with your fonts, colors and assets, connect your domain and deploy your site live. It is paid in full upfront together with the template. It is a set-up service, not a design service: we don’t change layouts or build new pages. There are no calls or meetings. We email you a checklist of what we need, and you reply with the information.

When we have received everything your template needs from you, not at the moment you pay. Until then, the time is yours to gather your assets.

You pay for your template once, with no subscriptions to Templovo. After that it is mostly your domain name, about $10–$20 a year. Hosting on Cloudflare and email on Resend both have free plans to start, and Cloudflare’s paid plan is about $5 a month if you ever outgrow the free one.

Choose by what you sell: files and downloads, physical products, monthly access to content, or paid appointments. If you are unsure, our Find my template page will point you to the right one in two questions. If we don’t have what you need yet, use the Request a template page.

Because your template is delivered digitally right after payment is confirmed, all sales are final once it has been delivered. If the file is corrupt or cannot be delivered, contact us and we will fix it or refund you.

Your license covers building and running your own business with it. You may not resell, share or redistribute the template files themselves.

Never. Your customers pay you directly through your own Whish Money account. We never touch your sales.

Contact

Send us a message

Questions about a template, your order or the setup service? Write to us here and we’ll reply to your email.

Looking for a template we do not have yet? Request a template.